Respectful and effective communication

You want to listen to others and take their opinions into account, but you also want to set clear boundaries and speak your mind. In this training course, you’ll learn to recognise and set boundaries while respecting yourself and others and without losing contact with them. You’ll learn to give your own plans room to thrive while being receptive to other people’s ideas. 

You’ll also be given tools that help you use your ambition to drive your performance; you’ll learn to identify your own boundaries and discuss them with others around you.

Target group

All Academy staff who wish to listen to others and consider the opinions and requests of others but also want to achieve their own aims and set clear boundaries. 


This training course covers the following topics:

  • Giving colleagues and supervisors feedback
  • Recognising and setting boundaries while respecting yourself and others and keeping an open mind to other opinions and suggestions. 

You will learn the skill of setting boundaries while remaining friendly and you’ll develop a mindset in which you maintain your energy and boost your impact.

Practical information

  • Duration: Two sessions, from 10.00 a.m. to 4.30 p.m. After these two sessions, you will also have a meeting with the trainer (if relevant by telephone), to be scheduled after the course is finished.
  • Dates: 7 and 26 June 2018
  • Language: Dutch
  • Location: Amsterdam
  • Group size: Maximum of 12 people


The Local Consultations Committee (employer and union representatives) considers it well worthwhile to spend part of the employee benefits budget on sustainable career development. Training, courses and coaching meant to support sustainable career development are therefore funded from this budget.