Lean Six Sigma Green Belt (process management)

How can you work more efficiently, shorten output times, and improve customer satisfaction? Lean Six Sigma is an internationally acclaimed method for improving processes. You’ll learn to trace, analyse and reduce problems in processes. You’ll also develop the competences you need to head improvement projects and secure changes. You’ll lift yourself and your organisation to a higher level.

This course leads to Lean Six Sigma Green Belt certification, awarded upon the successful completion of the relevant practical assignment.

Target group

All Academy staff currently involved in improvement projects in their own organisation. Lean Yellow Belt certification is prerequisite.


During the training course, you’ll review the basic principles and theory of the Lean Six Sigma method. You’ll then put theory into practice in various real-life situations and examples. The course covers the following topics:

  • Philosophy and basic principles of Lean Six Sigma Green Belt
  • In-depth knowledge of process improvement
  • Turning the Voice of the Customer (VOC) into Critical to Quality Characteristics (CTQs)
  • Drawing up a Value Stream Mapping Project Charter
  • Developing the Data Collection Plan and data visualisation
  • Root causes of problems
  • Brainstorming techniques for generating improvement ideas
  • Securing improvement in your organisation according to the Lean Six Sigma method
  • Generating support and dealing with resistance
  • Leading improvement teams
  • Drawing up a Lean Six Sigma project plan
  • Real-life situations and examples
  • Training for the Lean Six Sigma certification exam

You will carry out a Lean Six Sigma project in your own organisation. The project will run parallel to the theory lessons, and you will present the results of your project during the final course session.

Practical information

  • Duration: Six sessions, from 9.30 a.m. to 5.00 p.m., each requiring 5 to 7 hours of preparation
  • Dates: 6 and 20 March, 3 and 17 April, 22 May, and 5 June 2018
  • Language: Dutch
  • Location: Amsterdam
  • Group size: Maximum of 12 people


The Local Consultations Committee (employer and union representatives) considers it well worthwhile to spend part of the employee benefits budget on sustainable career development. Training, courses and coaching meant to support sustainable career development are therefore funded from this budget.